Accurately process customer orders as per their TAT and ensuring that all proper discounts, pricing, terms of payments and shipping details are properly applied on the orders.

Provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Processes deposits and pay out funds in accordance with bank procedures, recording all transactions accurately and balancing each day’s operations.

Utilized advanced AI tools to create and structure high-quality book manuscripts. Conducted comprehensive proofreading to ensure content accuracy, clarity, and adherence to grammatical standards. ➢ Collaborated with teams to refine and finalize manuscripts for publication. ➢ Delivered engaging, reader-centric content across various genres and formats. Communicated with clients to understand their requirements and produced content tailored to their specifications.